Total quality management in the public sector :
Morgan, Colin.
Total quality management in the public sector : an international perspective / Colin Morgan and Stephen Murgatroyd. - Buckingham, England ; Philadelphia : Open University Press, 1994. - xii, 212 p. : ill. ; 23 cm.
Includes index.
Bibliography: p. [195]-200.
0335191029 0335191037
Total quality management in government.
350.0078 / MOT 1997
Total quality management in the public sector : an international perspective / Colin Morgan and Stephen Murgatroyd. - Buckingham, England ; Philadelphia : Open University Press, 1994. - xii, 212 p. : ill. ; 23 cm.
Includes index.
Bibliography: p. [195]-200.
0335191029 0335191037
Total quality management in government.
350.0078 / MOT 1997