Management and analysis of service operations /
Browne, Jim.
Management and analysis of service operations / Jim Browne. - New York : North-Holland, c1984. - xi, 240 p. : ill. ; 24 cm.
Errata sheet inserted.
Includes bibliographies and index.
044400789X
Service industries--Management.
Service industries--Management--Case studies.
658 / BRM 1984
Management and analysis of service operations / Jim Browne. - New York : North-Holland, c1984. - xi, 240 p. : ill. ; 24 cm.
Errata sheet inserted.
Includes bibliographies and index.
044400789X
Service industries--Management.
Service industries--Management--Case studies.
658 / BRM 1984