Management and analysis of service operations /

Browne, Jim.

Management and analysis of service operations / Jim Browne. - New York : North-Holland, c1984. - xi, 240 p. : ill. ; 24 cm.

Errata sheet inserted.

Includes bibliographies and index.

044400789X


Service industries--Management.
Service industries--Management--Case studies.

658 / BRM 1984

Powered by Koha