Managing change and innovation in public service organizations /
Osborne, Stephen P., 1953-
Managing change and innovation in public service organizations / Stephen P. Osborne and Kerry Brown. - New York : Routledge, 2005. - x, 262 p. ; 24 cm. - Routledge masters in public management series ; 1 . - Routledge masters in public management series ; 1. .
Includes bibliographical references and index.
1. Change and innovation in public service organizations : planned and emergent phenomena -- 2. The volatile environment of public service organizations -- 3. Assessing the need for change and innovation -- 4. The processes of change in public services and public service organizations -- 5. Organizational culture and managing change in public service organizations -- 6. Implementing change in public service organizations -- 7. Understanding and managing innovation in public services -- 8. Developing and supporting innovators in public service organizations -- 9. Managing the process of innovation in public services -- 10. Sustaining change and innovation in public services and public service organizations -- 11. Key lessons and issues for the future -- App. A. Managing change in public service organizations : a case study -- App. B. Managing innovation in public service organizations : a case study of regional action West Midlands.
0415328977 (hard cover) 0415328985 (soft cover)
Public administration.
Organizational change.
658.406 / OSM 2005
Managing change and innovation in public service organizations / Stephen P. Osborne and Kerry Brown. - New York : Routledge, 2005. - x, 262 p. ; 24 cm. - Routledge masters in public management series ; 1 . - Routledge masters in public management series ; 1. .
Includes bibliographical references and index.
1. Change and innovation in public service organizations : planned and emergent phenomena -- 2. The volatile environment of public service organizations -- 3. Assessing the need for change and innovation -- 4. The processes of change in public services and public service organizations -- 5. Organizational culture and managing change in public service organizations -- 6. Implementing change in public service organizations -- 7. Understanding and managing innovation in public services -- 8. Developing and supporting innovators in public service organizations -- 9. Managing the process of innovation in public services -- 10. Sustaining change and innovation in public services and public service organizations -- 11. Key lessons and issues for the future -- App. A. Managing change in public service organizations : a case study -- App. B. Managing innovation in public service organizations : a case study of regional action West Midlands.
0415328977 (hard cover) 0415328985 (soft cover)
Public administration.
Organizational change.
658.406 / OSM 2005