Rethinking performance measurement :
Meyer, Marshall W.
Rethinking performance measurement : beyond the balanced scorecard / Marshall W. Meyer. - Cambridge, UK ; New York : Cambridge University Press, 2002. - xiv, 202 p. : ill. ; 24 cm.
Includes bibliographical references (p. 187-197) and index.
0521812437
Organizational effectiveness--Measurement.
Performance--Measurement.
Total quality management.
658.3125 / MER 2002
Rethinking performance measurement : beyond the balanced scorecard / Marshall W. Meyer. - Cambridge, UK ; New York : Cambridge University Press, 2002. - xiv, 202 p. : ill. ; 24 cm.
Includes bibliographical references (p. 187-197) and index.
0521812437
Organizational effectiveness--Measurement.
Performance--Measurement.
Total quality management.
658.3125 / MER 2002