Service America! :
Albrecht, Karl, 1941-
Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke. - Homewood, Ill. : Dow Jones-Irwin, c1985. - ix, 203 p. : ill. ; 24 cm.
Includes index.
Bibliography: p. 198-199.
0870946595
Service industries--Management.--United States
United States--Economic conditions--1981-2001.
658.4030973 / ALS 1985
Service America! : doing business in the new economy / Karl Albrecht and Ron Zemke. - Homewood, Ill. : Dow Jones-Irwin, c1985. - ix, 203 p. : ill. ; 24 cm.
Includes index.
Bibliography: p. 198-199.
0870946595
Service industries--Management.--United States
United States--Economic conditions--1981-2001.
658.4030973 / ALS 1985