Quality without tears :
Crosby, Philip B.
Quality without tears : the art of hassle-free management / Philip B. Crosby. - New York : McGraw-Hill, c1984. - xiii, 205 p. ; 21 cm.
Includes index.
007014530X
Quality assurance.
658.562 / CRQ 1984
Quality without tears : the art of hassle-free management / Philip B. Crosby. - New York : McGraw-Hill, c1984. - xiii, 205 p. ; 21 cm.
Includes index.
007014530X
Quality assurance.
658.562 / CRQ 1984