Building total quality :
Conti, Tito.
Building total quality : a guide for management / Tito Conti. - English language ed. - London ; New York : Chapman & Hall, 1993. - xii, 303 p. : ill. ; 24 cm.
Translation of: Costruire la qualità totale.
Includes bibliographical references (p. 291-293, 295-297) and index.
0412497808
Total quality management.
658.562 / COB 1993
Building total quality : a guide for management / Tito Conti. - English language ed. - London ; New York : Chapman & Hall, 1993. - xii, 303 p. : ill. ; 24 cm.
Translation of: Costruire la qualità totale.
Includes bibliographical references (p. 291-293, 295-297) and index.
0412497808
Total quality management.
658.562 / COB 1993