Quality dynamics for the service industry /
Quality dynamics for the service industry /
edited by W.F. Drewes.
- Milwaukee, Wis. : ASQC Quality Press, c1991.
- viii, 210 p. : ill. ; 27 cm.
Includes index.
087389099X
Service industries--Quality control.
658.562 / QUA 1991
Includes index.
087389099X
Service industries--Quality control.
658.562 / QUA 1991