Total quality management :
Ross, Jael E.
Total quality management : text, cases and readings / Jael E. Ross. - 2nd ed. - New Delhi St. Luice Press, 1995 - xi, 465 p.; 20 cm.
Management
Organization
658.5 / ROT 1995
Total quality management : text, cases and readings / Jael E. Ross. - 2nd ed. - New Delhi St. Luice Press, 1995 - xi, 465 p.; 20 cm.
Management
Organization
658.5 / ROT 1995