Improving through benchmarking :
Chang, Richard Y.
Improving through benchmarking : a practical guide to achieving peak process performance / Richard Y. Chang, P. Keith Kelly. - Irvine, Calif. : Richard Chang Associates, Publications Division, c1994. - vii, 106 p. : ill. ; 26 cm. - Quality improvement series .
0749416556
Benchmarking (Management)
658.4 / CHI 1994
Improving through benchmarking : a practical guide to achieving peak process performance / Richard Y. Chang, P. Keith Kelly. - Irvine, Calif. : Richard Chang Associates, Publications Division, c1994. - vii, 106 p. : ill. ; 26 cm. - Quality improvement series .
0749416556
Benchmarking (Management)
658.4 / CHI 1994