Total quality management :
Total quality management : a cross functional perspective /
Ashok Rao ... [et al.].
- New York : Wiley, c1996.
- xxvi, 630 p. : ill. ; 24 cm.
Includes bibliographical references and indexes.
0471108049 (cloth : acidfree paper)
95046097
Total quality management.
658.562 / TOT 1996
Includes bibliographical references and indexes.
0471108049 (cloth : acidfree paper)
95046097
Total quality management.
658.562 / TOT 1996