Cases in total quality management /
Oakland, John S.
Cases in total quality management / John S. Oakland and Leslie J. Porter. - Oxford ; Boston : Butterworth-Heinemann, 1994. - xxii, 271 p. : ill. ; 25 cm.
Includes bibliographical references and index.
0750615656
93034170
Total quality management--Case studies.
658.562 / OAC 1994
Cases in total quality management / John S. Oakland and Leslie J. Porter. - Oxford ; Boston : Butterworth-Heinemann, 1994. - xxii, 271 p. : ill. ; 25 cm.
Includes bibliographical references and index.
0750615656
93034170
Total quality management--Case studies.
658.562 / OAC 1994