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Managing quality : (Record no. 24635)

MARC details
000 -LEADER
fixed length control field	00984cam a22002534a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20181210010730.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field	990104s1999 ii a b 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number	99011084
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0761993053 (cloth)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0761993061 (pbk.)
040 ## - CATALOGING SOURCE
Original cataloging agency	DLC
Transcribing agency	DLC
Modifying agency	BD-DhBPA
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.4013
Edition number	21
Item number	MUM 1999
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name	Murthy, D. B. N.
Dates associated with a name	1932-
9 (RLIN)	70573
245 10 - TITLE STATEMENT
Title	Managing quality :
Remainder of title	a practical guide to customer satisfaction /
Statement of responsibility, etc.	D.B.N. Murthy.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	New Delhi ;
--	Thousand Oaks, CA :
Name of publisher, distributor, etc.	Sage Publications,
Date of publication, distribution, etc.	c1999.
300 ## - PHYSICAL DESCRIPTION
Extent	226 p. :
Other physical details	ill. ;
Dimensions	23 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes bibliographical references and index.
590 ## - LOCAL NOTE (RLIN)
Local note
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Total quality management.
9 (RLIN)	70574
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Consumer satisfaction.
9 (RLIN)	70575
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified	Publisher description
Uniform Resource Identifier	<a href="http://www.loc.gov/catdir/enhancements/fy0657/99011084-d.html">http://www.loc.gov/catdir/enhancements/fy0657/99011084-d.html</a>
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified	Table of contents only
Uniform Resource Identifier	<a href="http://www.loc.gov/catdir/enhancements/fy0657/99011084-t.html">http://www.loc.gov/catdir/enhancements/fy0657/99011084-t.html</a>
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme	Dewey Decimal Classification
Koha item type	Books
Koha issues (borrowed), all copies	2

Holdings
Source of classification or shelving scheme	Home library	Current library	Shelving location	Date acquired	Total Checkouts	Full call number	Barcode	Date last seen	Price effective from	Koha item type	Public note	Checked out	Date last checked out
Dewey Decimal Classification	Bangladesh Public Administration Training Centre Library	Bangladesh Public Administration Training Centre Library	General Stacks	04/14/2018		658.4013 MUM 1999	88310	04/14/2018	04/14/2018	Books	Moklesur
Dewey Decimal Classification	Bangladesh Public Administration Training Centre Library	Bangladesh Public Administration Training Centre Library	General Stacks	04/14/2018	2	658.4013 MUM 1999	88791	11/20/2018	04/14/2018	Books	mizan	12/11/2018	11/20/2018
Dewey Decimal Classification	Bangladesh Public Administration Training Centre Library	Bangladesh Public Administration Training Centre Library	General Stacks	04/14/2018	1	658.4013 MUM 1999	86258	08/10/2023	04/14/2018	Books	mizan		05/02/2023
Dewey Decimal Classification	Bangladesh Public Administration Training Centre Library	Bangladesh Public Administration Training Centre Library	General Stacks	04/14/2018		658.4013 MUM 1999	87184	04/14/2018	04/14/2018	Books	mizan