Handbook of services marketing & management / (Record no. 26984)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00985cam a22002654a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20181210011858.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 990903s2000 caua b 1 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0761916113 (acidfree paper) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0761916121 (pbk. : acidfree paper) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | DLC |
| Transcribing agency | DLC |
| Modifying agency | BD-DhBPA |
| 082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| Edition number | 21 |
| Item number | HAN 2000 |
| 245 10 - TITLE STATEMENT | |
| Title | Handbook of services marketing & management / |
| Statement of responsibility, etc. | Teresa A. Swartz, Dawn Iacobucci, editors. |
| 246 3# - VARYING FORM OF TITLE | |
| Title proper/short title | Handbook of services marketing and management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Thousand Oaks : |
| Name of publisher, distributor, etc. | Sage Publications, |
| Date of publication, distribution, etc. | c2000. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ix, 521 p. : |
| Other physical details | ill. ; |
| Dimensions | 27 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and indexes. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Marketing. |
| 9 (RLIN) | 76733 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Service industries |
| General subdivision | Management. |
| 9 (RLIN) | 76734 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| General subdivision | Marketing. |
| 9 (RLIN) | 76735 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| General subdivision | Management. |
| 9 (RLIN) | 76736 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Swartz, Teresa A. |
| 9 (RLIN) | 6475 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Iacobucci, Dawn. |
| 9 (RLIN) | 76737 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Bangladesh Public Administration Training Centre Library | Bangladesh Public Administration Training Centre Library | General Reading Room | 04/15/2018 | 658.8 HAN 2000 | 87537 | 04/15/2018 | 04/15/2018 | Books | Al Amin |