How to give quality service to your customers / (Record no. 28302)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00589nam a22001937a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20181210012602.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180416s1989 ii a|||g |||| 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 8185392544 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BD-DhBPA |
| Transcribing agency | BD-DhBPA |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.82 |
| Item number | DEH 1989 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Denton, D. Keith |
| 9 (RLIN) | 18661 |
| 245 ## - TITLE STATEMENT | |
| Title | How to give quality service to your customers / |
| Statement of responsibility, etc. | D. Keith Denton. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New delhi : |
| Name of publisher, distributor, etc. | Universal book stall, |
| Date of publication, distribution, etc. | 1989. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | ix, 158 p. : |
| Other physical details | ill. ; |
| Dimensions | 18 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | includes index. |
| 590 ## - LOCAL NOTE (RLIN) | |
| Local note | |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services--Evaluation |
| 9 (RLIN) | 80608 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date last checked out | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Bangladesh Public Administration Training Centre Library | Bangladesh Public Administration Training Centre Library | General Stacks | 04/16/2018 | 1 | 2 | 658.82 DEH 1989 | 74815 | 08/06/2019 | 05/16/2019 | 04/16/2018 | Books | Maher | |||
| Dewey Decimal Classification | Bangladesh Public Administration Training Centre Library | Bangladesh Public Administration Training Centre Library | General Reading Room | 04/16/2018 | 658.82 DEH 1989 | 83500 | 04/16/2018 | 04/16/2018 | Books | mizan |