Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 86421
003 - CONTROL NUMBER IDENTIFIER
- control field: BD-DhBPA
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20181210062535.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 181210|| aca||aabn | a|a d
040 ## - CATALOGING SOURCE
- Original cataloging agency: BD-DhBPA
- Transcribing agency: BD-DhBPA
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name entry element: customer satisfaction
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (BD-DhBPA)30426: Foster, Timothy R. V 86420, 101 Ways to boost customer satisfaction / , 2003