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Strategic communication in crisis management : lessons from the airline industry / Sally J. Ray.
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TextPublication details: Westport, Conn. : Quorum Books, 1999. Description: viii, 260 p. ; 25 cmISBN: 1567201539 (acidfree paper)Subject(s): Aircraft accidents | Airlines -- Communication systems | Crisis management | Communication in managementDDC classification: 658.4056
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Bangladesh Public Administration Training Centre Library General Stacks | 658.4056 RAS 1999 (Browse shelf(Opens below)) | Available | mizan | 86973 |
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Includes bibliographical references (p. [251]-252) and index.
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