TY - BOOK AU - Rodgers,F.G. AU - Shook,Robert L. TI - The IBM way: insights into the world's most successful marketing organization SN - 0060155221 : U1 - 338.761004 19 PY - 1986/// CY - New York PB - Harper & Row KW - International Business Machines Corporation KW - Computers KW - Marketing KW - Case studies KW - Electronic office machines N1 - Includes index ER -