Roman, Eva. How to use the telephone--effectively and economically / by Eva Roman. - London : Business Books, 1976. - viii, 160 p. : ill. ; 23 cm. ISBN: 0220663009 : LCCN: 77360467 Subjects--Topical Terms: Telephone etiquette. LC Class. No.: BJ2195 / .R65 Dewey Class. No.: 384.66028 / ROH 1976