TY - BOOK AU - Metcalfe,Les AU - Richards,Sue TI - Improving public management SN - 0803981031 U1 - 354.41 PY - 1987/// CY - [Maastricht, The Netherlands], London, Newbury Park, Calif. PB - European Institute of Public Administration, Sage Publications KW - Administrative agencies KW - Great Britain KW - Management KW - Executive departments KW - Politics and government KW - 1979-1997 N1 - Includes index; Bibliography: p. [228]-236 ER -