Petrick, Joseph A., 1946- Total quality in managing human resources / by Joseph A. Petrick, Diana S. Furr. - Delray Beach, Fl. : St. Lucie Press, c1995. - xviii, 370 p. : ill. ; 24 cm. - The St. Lucie Press total quality series . Includes bibliographical references and index. ISBN: 1884015247 LCCN: 94046630 Subjects--Topical Terms: Personnel management.Total quality management. LC Class. No.: HF5549 / .P4553 1995 Dewey Class. No.: 331.11068 / PET 1995