TY - BOOK AU - Jongeward,Dorothy AU - James,Muriel TI - Winning ways in health care: transactional analysis for effective communication SN - 0201004518 : AV - R727 .J63 U1 - 158.2 PY - 1981/// CY - Reading, Mass. PB - Addison-Wesley KW - Medical personnel KW - Psychology KW - Problems, exercises, etc KW - Transactional analysis KW - Interpersonal relations N1 - Bibliography: p. 144-146 ER -