Jansen, Robert B., 1922- The ABC's of bureaucracy / Robert B. Jansen. - Chicago : Nelson Hall, c1978. - 228 p. ; 23 cm. Includes index. ISBN: 0882293311 LCCN: 78001840 Subjects--Topical Terms: Bureaucracy. LC Class. No.: JF1501 / .J35 Dewey Class. No.: 351.001 / JAA 1978