TY  - BOOK
AU  - Martin,David
TI  - Tough talking : : how to handle awkward situations 
SN  - 8173712182
U1  - 658 
PY  - 1999///
CY  - London
PB  -  Institute of Management Foundation : 
KW  -  Conflictors laborales
KW  -  Recursos humanos -- Gestión
N1  - index includes
ER  -