Reengineering human resources : achieving radical increases in service quality--with 50% to 90% cost and head count reductions /
Lyle M. Spencer.
- New York : John Wiley & Sons, c1995.
- xiv, 238 p. : ill. ; 24 cm.
Includes bibliographical references (p. 223-226) and index.
0471015350 (cloth : alk. paper)
95011736
Human capital. Information technology. Technological innovations--Management. Personnel management. Organizational change.