TY - BOOK AU - TI - Managing assertively: how to improve your people skills SN - 0471039713 (alk. paper) AV - HF5549 .B89 1995 U1 - 658.302 20 PY - 1995/// CY - New York PB - Wiley KW - Supervision of employees KW - Assertiveness (Psychology) N1 - Includes bibliographical references (p. 219-220) and index UR - http://www.loc.gov/catdir/bios/wiley044/94032607.html UR - http://www.loc.gov/catdir/description/wiley037/94032607.html UR - http://www.loc.gov/catdir/toc/onix03/94032607.html ER -