Total quality in higher education /
by Ralph G. Lewis, Douglas H. Smith.
- Delray Beach, Fla. : St. Lucie Press, c1994.
- xiii, 330 p. : ill. ; 24 cm.
- The St. Lucie Press total quality series .
Includes bibliographical references and index.
0963403079 (alk. paper) :
93023440
Education, Higher--Administration. Total quality management.