TY  - BOOK
AU  - Mitroff,Ian I.
AU  - Anagnos,Gus
TI  - Managing crises before they happen: what every executive and manager needs to know about crisis management 
SN  - 0814405630
U1  - 658.4056 
PY  - 2001///
CY  - New York
PB  - AMACOM
KW  - Crisis management
KW  - Communication in organizations
KW  - Strategic planning
N1  - Includes bibliographical references and index
ER  -