TY - BOOK ED - United Nations. TI - World public sector report 2003: e-government at the crossroads SN - 9211231507 U1 - 352.3802854678 PY - 2003/// CY - New York PB - United Nations, Dept. of Economic and Social Affairs KW - Internet in public administration N1 - Includes bibliographical references (p. 237-243); Also available online thought the UNPAN website ER -