TY  - BOOK
AU  - Knights,David
AU  - Willmott,Hugh
TI  - The reengineering revolution?: critical studies of corporate change 
SN  - 0761962913
U1  - 658.4063 
PY  - 2000///
CY  - London, Thousand Oaks, Calif.
PB  - SAGE
KW  - Reengineering (Management)
KW  - Great Britain
KW  - Case studies
N1  - Includes bibliographical references and index; List of contributors -- 1. The reengineering revolution? An introduction / David Knights and Hugh Willmott -- 2. 'Now where were we?' BPR lotus-eaters and corporate amnesia / Keith Grint and Peter Case -- 3. Dedicated followers of fashion: BPR and the public sector / Matthew Jones and Richard Thwaits -- 4. 'Such stuff as dreams are made on': BPR up against the wall of functionalism, hierarchy and specialization / Darren McCabe and David Knights -- 5. Reengineering the food chains: a systems perspective on UK supermarkets and BPR / Jennifer Frances and Elizabeth Garnsey -- 6. Business process reengineering and 'The new organization' / Søren Peter Gunge -- 7. What about the workers?: BPR, trade unions and the emiseration of labour / Gregor Gall -- 8. BPR and TQM: divergence or convergence? / Mihaela Kelemen, Paul Forrester and John Hassard -- 9. Management as magic: reeingineering and the search for business salvation / Robin Fincham -- Index
ER  -