TY - BOOK AU - Talley,Dorsey J. TI - Total quality management: performance and cost measures : the strategy for economic survival SN - 0873890957 AV - HF5415.157 .T35 1991 U1 - 658.562 20 PY - 1991/// CY - Milwaukee, Wis. PB - ASQC Quality Press KW - Quality of products KW - Measurement KW - Industrial productivity KW - Total quality management N1 - Includes bibliographical references (p. [131]-[133] and index ER -