The creative training idea book : inspired tips and techniques for engaging and effective learning /
Robert W. Lucas ; illustrated by Michael O'Hora.
- New York : AMACOM, American Management Association, c2003.
- x, 470 p. : ill. ; 24 cm.
Includes bibliographical references (p. 405-413) and index.
0814407331
Employees--Training of. Employee training personnel--Training of. Supervisors--Training of.