TY - BOOK AU - Lucas,Robert W. AU - O'Hora,Michael TI - The creative training idea book: inspired tips and techniques for engaging and effective learning SN - 0814407331 U1 - 658.3124 PY - 2003/// CY - New York PB - AMACOM, American Management Association KW - Employees KW - Training of KW - Employee training personnel KW - Supervisors N1 - Includes bibliographical references (p. 405-413) and index ER -