TY  - BOOK
AU  - Arcaro,Jerome S.
TI  - TQM facilitator's guide
SN  - 1574440896 (pbk.)
U1  - 658.4013 21
PY  - 1997///
CY  - Boca Raton, Fla.
PB  - St. Lucie Press
KW  - Total quality management
KW  - Teams in the workplace
KW  - Group decision-making
N1  - Includes index
UR  - http://www.loc.gov/catdir/enhancements/fy0803/97163015-d.html
ER  -