TY  - BOOK
AU  - Burby ,Raymond J .
TI  - Communicating with people : : the supervisor's introduction to verbal communication and decision-making 
SN  - 0201007355
U1  - 658.403 
PY  - 1970///
CY  - Menlo Park Calif. : 	
PB  - Addison-Wesley
KW  - Communication orale
ER  -