Chang, Richard Y. Continuous process improvement : a practical guide to improving processes for measurable results / Richard Y. Chang. - Irvine, Calif. : R. Chang Associates, c1993. - vii, 109 p. : ill. ; 26 cm. - Quality improvement series A Practical guidebook . ISBN: 1883553067 Subjects--Topical Terms: Production management.Quality control. Dewey Class. No.: 658.42 / CHC 1994