TY  - BOOK
AU  - Adler,Ronald B.
AU  - Elmhorst,Jeanne Marquardt
TI  - Communicating at work: principles and practices for business and the professions 
SN  - 0073034339 (acidfree paper)
U1  - 658.45 21
PY  - 1999///
CY  - Boston
PB  - McGraw Hill College
KW  - Business communication
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. 469-482) and index
ER  -