McCann, D. J. <br/><br/>
How to influence others at work :  psychoverbal communication for managers / 
Dick McCann. 
 - Oxford [England] ;  Melbourne :  Heinemann Professional,  1988. 
 - 130 p. :  ill. ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/>Bibliography: p. [125]-126. 
<br/><br/><label>ISBN: </label>0434912832 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in management.
<br/><br/><label>Subjects--Index Terms: </label>Factual enquiry model--operational pacing--persuading--representational systems--strategic pacing-- 
<br/><br/><label>Dewey Class. No.: </label>658.45  / MCH 1988