Communicating for managerial effectiveness /
Phillip G. Clampitt.
- 3rd ed.
- Thousand Oaks, Calif. : Sage Publications, c2005.
- xv, 287 p. : ill. 26 cm.
Includes bibliographical references and indexes.
How managers communicate -- What is communication, anyway? -- Communicating the corporate culture -- Communication ethics -- Communication challenges -- Selecting and using communication technologies -- Managing data, information, knowledge and action -- Providing performance feedback -- Communicating across organizational boundaries -- Communicating about change -- Cultivating the innovative spirit -- What is communication effectiveness?.