The manager's guide to ISO 9000 /
Kenneth L. Arnold.
- New York : Toronto : New York : Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International, c1994.
- xi, 377 p. : ill. ; 25 cm.
Includes index.
0029010357 :
Quality control--Standards. Quality assurance--Standards. Manufactures--Quality control--Evaluation. ISO 9000 Series Standards.