TY - BOOK AU - Arnold,Kenneth L. TI - The manager's guide to ISO 9000 SN - 0029010357 : U1 - 658.562 20 PY - 1994/// CY - New York, Toronto, New York PB - Free Press, Maxwell Macmillan Canada, Maxwell Macmillan International KW - Quality control KW - Standards KW - Quality assurance KW - Manufactures KW - Evaluation KW - ISO 9000 Series Standards N1 - Includes index ER -