TY - BOOK AU - Shilliff,Karl A. AU - Motiska,Paul J. TI - The team approach to quality SN - 0873891708 : U1 - 658.562 20 PY - 1992/// CY - Milwaukee, Wis. PB - ASQC Quality Press KW - Quality assurance N1 - Includes bibliographical references (p. [173]-174) and index ER -