TY - BOOK AU - Schlickman,Jay J. TI - ISO 9000 quality management system design: optimal design rules for documentation, implementation, and system effectiveness U1 - 658.562 21 PY - 1998/// CY - Milwaukee PB - ASQ Quality Press KW - Quality control KW - ISO 9000 Series Standards N1 - Includes bibliographical references (p. 285-286) and index ER -