TY  - BOOK
AU  - Swanson,Roger C
TI  - The quality improvement handbook : : team guide to tools and techniques 
SN  - 8175140178
U1  - 658.56202 
PY  - 1997///
CY  - New Delhi
PB  - Deep and Deep Publications
KW  -  Teams in the workplace
KW  -  Quality control
N1  - Index present
ER  -