TY  - BOOK
AU  - Skinner,Wickham
AU  - Chakraborty,Kishore
TI  - The impact of new technology: people and organizations in service industries 
SN  - 0080295003 (pbk.) :
U1  - 658.514 19
PY  - 1984///
CY  - New York
PB  - Pergamon Press
KW  - Service industries
KW  - United States
KW  - Management
KW  - Technological innovations
N1  - Includes index; Bibliography: p. 47-74
ER  -