TY - BOOK AU - Chaston,Ian TI - Knowledge-based marketing: the 21st century competitive edge SN - 1412900034 (pbk.) U1 - 658.8 22 PY - 2004/// CY - London, Thousand Oaks, Calif. PB - Sage Publications KW - Marketing KW - Management KW - Knowledge management N1 - Includes bibliographical references (p. 254-267) and index ER -