Performance-based management : what every manager should do to get results /
Judith Hale.
- San Francisco : Pfeiffer, c2004.
- xiv, 218 p. : ill. ; 25 cm + 1 CD-ROM (4 3/4 in.)
Includes bibliographical references and index.
How leaders set the direction -- How to provide direction -- How to set expectations -- How to identify behaviors that lead to performance -- How to use orientations and training effectively -- How to use job aids to support performance -- How to make giving feedback less painful -- How to recognize and reward people.
0787960365
2003008893
Management by objectives. Performance. Supervision of employees.