Total quality management :   an introduction /  
edited by  V V. Gopal. 
 - 1st. ed. 
 - India :   ICFAI university press,   2004. 
 - viii, 171p. :  ills ;  22 cm. 
<br/><br/>Includes Indexes 
<br/><br/><label>ISBN: </label>8178813580 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Executive ability
<br/><br/><label>Dewey Class. No.: </label>658.4013  / TOT 2004