Denton, D.Keith. <br/><br/>
How to Give :  Quality Service to your customers / 
D.Keith Denton. 
 - New Delhi :  UBS,  1996. 
 - ix, 155 p. ;  18 cm. 
<br/><br/><label>ISBN: </label>8185392544 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services
<br/><br/><label>Dewey Class. No.: </label>658.812  / DEH 1996