TY - BOOK AU - Lessem,Ronnie TI - Total quality learning: building a learning organisation SN - 0631168281 (hardback) : AV - HD31 .L384 1991 U1 - 658.562 20 PY - 1991/// CY - Oxford, OX, UK, Cambridge, Mass., USA PB - B. Blackwell KW - Management N1 - Includes bibliographical references and index ER -